Tips & Advice


🧺 The Mat Laundromat: Where Clean Meets Convenience

Laundry day just got smarter. At The Mat Laundromat, we’re redefining what it means to do laundry—with powerful machines, digital tools, and real-time support that make every visit smooth, fast, and rewarding.
✨ Why Choose The Mat?
We know your time is valuable. That’s why we’ve built a laundromat experience that’s clean, efficient, and customer-first. Whether you’re dropping off a quick load or tackling a week’s worth of laundry, we’ve got the tools and support to make it easy.
🚀 Features That Make Us Stand Out
📱 Phone App with Cash Back
Earn rewards every time you wash or dry. Our app lets you track your spending, get cash back, and stay updated on machine availability—all from your phone.
👀 Live Machine View
No more guessing. Check which washers and dryers are in use before you arrive. Save time, skip the wait, and plan your visit with confidence.
🧼 Wash & Fold Service
Short on time? Drop off your laundry and let us handle the rest. We’ll wash, dry, and fold it for you—so you can focus on what matters most.
💬 Coming Soon: Text & Call Support
Need help with a machine, refund, or service request? Our upcoming live chat and video support will connect you with our team instantly. Real-time answers, no hassle.
🧠 Tips for a Better Laundry Experience
  • Sort your clothes before arriving to save time
  • Use mesh bags for delicates and small items
  • Visit during off-peak hours (weekday mornings) for a quieter experience
  • Set a timer so you can return when your cycle ends
  • Don’t forget to check our app for machine status and rewards!
🧍‍♀️ Built for You
Whether you’re a student, a busy parent, or someone who just wants clean clothes without the stress, The Mat Laundromat is here to help. Our space is clean, comfortable, and designed to make laundry day feel less like a chore—and more like a win.
Smart. Simple. Rewarding. That’s the Mat way.


🧺 Laundromat Etiquette 101: How to Be a Pro at The Mat

Whether you’re a first-time visitor or a laundry day regular, a little courtesy goes a long way. At The Mat Laundromat, we believe in keeping our space clean, efficient, and welcoming for everyone. That’s why we’re sharing this quick guide to laundromat etiquette—so you can wash with confidence and kindness.
 
🤝 Respect the Shared Space
  • Be timely: Set a timer and return when your cycle ends. It keeps machines available for others and prevents your laundry from being moved.
  • Don’t hog machines: Only use what you need, especially during busy hours.
  • Quiet, please: Keep phone calls and music at a respectful volume. Headphones are your best friend.
 
🧼 Clean Up After Yourself
  • Wipe down machines after use—especially if detergent or softener spills.
  • Empty the lint trap before and after using the dryer. It’s safer and more efficient.
  • Tidy the folding area when you’re done. Leave it clean for the next person.
 
🧺 Laundry Handling Tips
  • Sort before you arrive to save time and space.
  • Use mesh bags for delicates and small items.
  • Don’t overload machines—it can damage clothes and equipment.
  • Avoid washing heavily soiled or pet items in public machines.
 
💬 What If Someone Leaves Their Laundry?
  • Wait a few minutes past the cycle end time.
  • If needed, gently move their items to a clean cart or folding table.
  • Never place clothes on top of machines or the floor.
 
🌱 Go Green While You Clean
  • Wash full loads to save water and energy.
  • Use cold water when possible—it’s gentler on clothes and the planet.
  • Bring reusable containers for detergent and softener.
  • Choose eco-friendly laundry products with certifications like EPA Safer Choice.
 
🧠 Embrace Smart Laundry Tools
At The Mat Laundromat, we’re all about making laundry smarter:
  • Live Machine View: Check availability before you arrive.
  • Phone App: Earn cash back and track your laundry in real time.
  • Coming Soon: 24/7 text and video support from our team—right from our in-store tablet kiosk.
 
🛡️ Safety First
  • Supervise children and keep them away from machines.
  • Don’t leave valuables unattended.
  • Report any hazards or suspicious activity to our staff.
  • Sanitize your hands before and after handling laundry.
 
Laundry is better when we all do our part. Let’s keep The Mat clean, friendly, and efficient—for you and everyone in our community.


🧺 Behind the Spin: What Really Happens Inside a Laundromat

Ever wonder what goes on behind the hum of washers and dryers? At The Mat Laundromat, every cycle tells a story—from the morning rush to the late-night quiet. Let’s take you behind the scenes of your favorite neighborhood laundromat.
 
🌞 Morning Hustle: The Early Birds
By 7 AM, the first customers roll in—parents, students, and early risers who know the secret: mornings are peaceful, machines are wide open, and folding tables are yours to claim.
Tip: Weekday mornings are the best time to avoid crowds and finish laundry fast.
 
🧠 Smart Tech in Action
Our machines aren’t just powerful—they’re smart. With live machine view, you can check availability before you arrive. Our phone app tracks your cycles and gives you cash back on every wash and dry.
Did You Know? High-efficiency machines use up to 40% less water than traditional washers.
 
🧼 Wash & Fold: The Time Saver’s Secret
Busy day ahead? Drop off your laundry and let us handle the rest. Our team washes, dries, and folds your clothes with care—so you can focus on work, errands, or just relaxing.
Customer Favorite: Wash & Fold is perfect for families, professionals, and anyone who values their time.
 
💬 Coming Soon: Real-Time Support
We’re launching live text and video support via our in-store tablet kiosk. Whether you need help with a machine, a refund, or just have a question—our team is one tap away.
Why It Matters: No more waiting or guessing. Just tap, talk, and get help instantly.
 
🌱 Sustainability at The Mat
We encourage eco-friendly habits:
  • Wash full loads to save water
  • Use cold water when possible
  • Bring reusable detergent containers
  • Choose green-certified laundry products
Fun Fact: Air drying athletic wear helps preserve elasticity and reduce energy use.
 
🧍‍♀️ A Place for Everyone
From solo washers to big families, The Mat is built for comfort, speed, and support. We’re more than a laundromat—we’re a community hub where clean clothes meet smart service.
 
Smart. Simple. Rewarding.
That’s the Mat way.